TERMS AND CONDITIONS

These Terms and Conditions apply to the usage and purchase in the online store
www.lalesia.com 
These terms and conditions and the purchase agreement are concluded in English.

www.lalesia.com is a website owned and operated by Art Elephants s.r.o.

We may revise theseTerms and Conditions from time to time. If you have questions or complaints regarding ourTerms and Conditions, please contact us at: artlalesia@gmail.com

Seller Identification

We are a company registered in the Czech Republic under company number ID (IČO) 25767038 and with our registered office:

Art Elephants s.r.o.
Brabcova 1159/2
Praha 4 – Podoli
147 00 Czech Republic
(this address should not be used for goods returns)

Ship the Return to:

Art Elephants s.r.o.
Průmyslová 479
252 61, Jeneč
Czech Republic

Price, Currency and Payment

The prices on this website always include VAT and we charge in Czech koruna (CZK), Euros (EUR) or American Dollars (USD). We do not charge packaging with any goods. Prices do not include shipping costs. These are calculated based on your country at the checkout.

Payment Conditions

The following payment methods are accepted:

• Advance payment by bank transfer
• Payment by PayPal
• Payment by credit card (via PayPal)

Please contact artlalesia@gmail.com if you like to pay on invoice.

Delivery Time and Shipping Costs

Delivery times and shipping costs differ country to country. On average, we deliver 1-6 work days from the moment you place the order. Goods are shipped within 48 hours after the invoice amount is credited to our account. The delivery times by Czech Post are around 14 days.

We ship through the Czech Post to the following countries: 

(shipment to 2 kilograms)

A
Afghanistan ( 25,12 Euro) Czech Post, Economy
Albania ( 19,32 Euro) Czech Post, Economy
Algeria ( 23,95 Euro) Czech Post, Economy
Andorra ( 19,32 Euro) Czech Post, Economy
Angola (25,12 Euro) Czech Post, Economy
Antigua and Barbuda (25,12 Euro) Czech Post, Economy
Argentina ( 17,8 Euro) Czech Post, Economy
Armenia ( 19,32 Euro) Czech Post, Economy
Australia ( 30,8 Euro) Czech Post, Economy
Austria ( 16,7 Euro) Czech Post, Economy
Azerbaijan (25,12 Euro) Czech Post, Economy
B
The Bahamas (25,12 Euro) Czech Post, Economy
Bahrain (25,12 Euro) Czech Post, Economy
Bangladesh (25,12 Euro) Czech Post, Economy
Barbados (25,12 Euro) Czech Post, Economy
Belarus ( 16,7 Euro) Czech Post, Economy
Belgium ( 23,95 Euro) Czech Post, Economy
Belize (25,12 Euro) Czech Post, Economy
Benin ( 17,8 Euro) Czech Post, Economy
Bhutan (25,12 Euro) Czech Post, Economy
Bolivia (25,12 Euro) Czech Post, Economy)
Bosnia and Herzegovina (20,5 Euro) Czech Post, Economy
Botswana ( 17,8 Euro) Czech Post, Economy
Brazil (18,8 Euro) Czech Post, Economy
Brunei (25,12 Euro) Czech Post, Economy
Bulgaria (20,5 Euro) Czech Post, Economy
Burkina Faso (25,12 Euro) Czech Post, Economy
Burundi (25,12 Euro) Czech Post, Economy
C
Cabo Verde ( 17,8 Euro) Czech Post, Economy
Cambodia (25,12 Euro) Czech Post, Economy
Cameroon (25,12 Euro) Czech Post, Economy
Canada ( 17,8 Euro) Czech Post, Economy
Central African Republic ( 19,32 Euro)
Chad (25,12 Euro) Czech Post, Economy)
Chile ( 17,8 Euro) Czech Post, Economy
China ( 17,8 Euro) Czech Post, Economy
Colombia ( 17,8 Euro) Czech Post, Economy
Comoros (25,12 Euro) Czech Post, Economy
Costa Rica (25,12 Euro) Czech Post, Economy
Croatia ( 19,32 Euro) Czech Post, Economy
Cuba ( 17,8 Euro) Czech Post, Economy
Cyprus ( 16,7 Euro) Czech Post, Economy
Czech Republic ( 9 Euro) Czech Post, Economy
D
Denmark ( 16,7 Euro) Czech Post, Economy
Djibouti (25,12 Euro) Czech Post, Economy
Dominica (25,12 Euro) Czech Post, Economy
Dominican Republic (25,12 Euro) Czech Post, Economy
E
East Timor (Timor-Leste) (18,8 Euro) Czech Post, Economy
Ecuador (18,8 Euro) Czech Post, Economy
Egypt (25,12 Euro) Czech Post, Economy
El Salvador (25,12 Euro) Czech Post, Economy
Equatorial Guinea (25,12 Euro) Czech Post Economy
Eritrea (25,12 Euro) Czech Post, Economy
Estonia (20,5 Euro) Czech Post, Economy
Ethiopia (25,12 Euro) Czech Post, Economy
F
Fiji (18,8 Euro) Czech Post, Economy
Finland ( 23,95 Euro) Czech Post, Economy
France ( 19,32 Euro) Czech Post, Economy
G
Gabon (25,12 Euro) Czech Post, Economy
The Gambia (25,12 Euro) Czech Post, Economy
Georgia (25,12 Euro) Czech Post, Economy
Germany (22,61 Euro) Czech Post, Economy
Ghana (25,12 Euro) Czech Post, Economy
Greece (20,5 Euro) Czech Post, Economy
Grenada (25,12 Euro) Czech Post, Economy
Guatemala(25,12 Euro) Czech Post, Economy
Guinea (18,8 Euro) Czech Post, Economy
Guinea-Bissau (25,12 Euro) Czech Post, Economy
Guyana (25,12 Euro) Czech Post, Economy
H
Haiti (25,12 Euro) Czech Post, Economy
Honduras (25,12 Euro) Czech Post, Economy
Hungary ( 19,32 Euro)
Hong Kong (25,12 Euro) Czech Post, Economy
I
Iceland ( 23,95 Euro) Czech Post, Economy
India (18,8 Euro) Czech Post, Economy
Indonesia (18,8 Euro) Czech Post, Economy
Iran ( 17,8 Euro) Czech Post, Economy
Ireland ( 19,32 Euro)
Israel ( 23,95 Euro) Czech Post, Economy
Italy ( 16,7 Euro) Czech Post, Economy
J
Jamaica (25,12 Euro) Czech Post, Economy
Japan (25,12 Euro) Czech Post, Economy
Jordan (20,5 Euro) Czech Post, Economy
K
Kazakhstan (25,12 Euro) Czech Post, Economy
Kenya (25,12 Euro) Czech Post, Economy
Korea, South ( 17,8 Euro) Czech Post, Economy
Kosovo ( 23,95 Euro) Czech Post, Economy
Kuwait ( 17,8 Euro) Czech Post, Economy
Kyrgyzstan (25,12 Euro) Czech Post, Economy
L
Laos (25,12 Euro) Czech Post, Economy)
Latvia ( 19,32 Euro) Czech Post, Economy
Lebanon (20,5 Euro) Czech Post, Economy
Lesotho ( 17,8 Euro) Czech Post, Economy
Liberia ( 23,95 Euro) Czech Post, Economy
Libya ( 23,95 Euro) Czech Post, Economy
Liechtenstein ( 19,32 Euro) Czech Post, Economy
Lithuania ( 23,95 Euro) Czech Post, Economy
Luxembourg ( 16,6 Euro) Czech Post, Economy
M
Madagascar (25,12 Euro) Czech Post, Economy
Malawi (25,12 Euro) Czech Post, Economy
Malaysia (18,8 Euro) Czech Post, Economy
Maldives ( 25,12 Euro) Czech Post, Economy
Mali (25,12 Euro) Czech Post, Economy
Malta ( 20,5 Euro) Czech Post, Economy
Marshall Islands (18,8 Euro) Czech Post, Economy
Mauritania (25,12 Euro) Czech Post, Economy
Mauritius (25,12 Euro) Czech Post, Economy
Mexico (18,8 Euro) Czech Post, Economy
Micronesia (18,8 Euro) Czech Post, Economy
Moldova ( 19,32 Euro) Czech Post, Economy
Monaco ( 19,32 Euro) Czech Post, Economy
Mongolia (25,12 Euro) Czech Post, Economy
Montenegro ( 23,95 Euro) Czech Post, Economy
Morocco ( 23,95 Euro) Czech Post, Economy
Mozambique (25,12 Euro) Czech Post, Economy
Myanmar (Burma) (25,12 Euro) Czech Post, Economy
N
Namibia (25,12 Euro) Czech Post, Economy
Nauru (18,8 Euro) Czech Post, Economy
Nepal (25,12 Euro) Czech Post, Economy
Netherlands ( 16,7 Euro) Czech Post, Economy
New Zealand (25,12 Euro) Czech Post, Economy
Nicaragua (25,12 Euro) Czech Post, Economy
Niger (25,12 Euro) Czech Post, Economy
Nigeria (25,12 Euro) Czech Post, Economy
North Macedonia ( 20,5 Euro) Czech Post, Economy
Norway ( 19,32 Euro) Czech Post, Economy
O
Oman ( 17,8 Euro) Czech Post, Economy
P
Pakistan ( 17,8 Euro) Czech Post, Economy
Palau (16,2 Euro) Czech Post, Economy
Panama (25,12 Euro) Czech Post, Economy
Papua New Guinea (25,12 Euro) Czech Post, Economy
Paraguay (25,12 Euro) Czech Post, Economy
Peru ( 17,8 Euro) Czech Post, Economy
Philippines (18,8 Euro) Czech Post, Economy
Poland ( 9 Euro) Czech Post, Economy
Portugal (20,5 Euro) Czech Post, Economy
Q
Qatar (25,12 Euro) Czech Post, Economy
R
Romania ( 23,95 Euro) Czech Post, Economy
Russia  (20,5 Euro) Czech Post, Economy
Rwanda (25,12 Euro) Czech Post, Economy
S
Saint Kitts and Nevis (25,12 Euro) Czech Post, Economy
Saint Lucia (25,12 Euro) Czech Post, Economy
Saint Vincent and the Grenadines (25,12 Euro)
Samoa ( 17,8 Euro) Czech Post, Economy
San Marino ( 16,7 Euro) Czech Post, Economy
Sao Tome and Principe ( 17,8 Euro) Czech Post, Economy
Saudi Arabia ( 17,8 Euro) Czech Post, Economy
Senegal (25,12 Euro) Czech Post, Economy
Serbia ( 23,95 Euro) Czech Post, Economy
Seychelles (25,12 Euro) Czech Post, Economy
Sierra Leone (25,12 Euro) Czech Post, Economy
Singapore (18,8 Euro) Czech Post, Economy
Slovakia ( 19,32 Euro) Czech Post, Economy
Slovenia ( 19,32 Euro) Czech Post, Economy
Solomon Islands (18,8 Euro) Czech Post, Economy
South Africa (18,8 Euro) Czech Post, Economy
Spain ( 19,32 Euro) Czech Post, Economy
Sri Lanka (18,8 Euro) Czech Post, Economy
Sudan (25,12 Euro) Czech Post, Economy
Sudan, South (25,12 Euro) Czech Post, Economy
Suriname (25,12 Euro) Czech Post, Economy
Sweden ( 23,95 Euro) Czech Post, Economy
Switzerland ( 19,32 Euro) Czech Post, Economy
T
Taiwan ( 17,8 Euro) Czech Post, Economy
Tajikistan (18,8 Euro) Czech Post, Economy
Tanzania ( 17,8 Euro) Czech Post, Economy
Thailand (18,8 Euro) Czech Post, Economy
Togo (25,12 Euro) Czech Post, Economy
Trinidad and Tobago (25,12 Euro) Czech Post, Economy
Tunisia ( 19,32 Euro) Czech Post, Economy
Turkey ( 23,95 Euro) Czech Post, Economy
Turkmenistan (25,12 Euro) Czech Post, Economy
Tuvalu ( 17,8 Euro) Czech Post, Economy
U
Uganda (25,12 Euro) Czech Post, Economy
Ukraine ( 19,32 Euro) Czech Post, Economy
United Arab Emirates (18,8 Euro) Czech Post, Economy
United Kingdom ( 19,32 Euro) Czech Post, Economy
United States (16,2 Euro) Czech Post, Economy
Uruguay (25,12 Euro) Czech Post, Economy
Uzbekistan (25,12 Euro) Czech Post, Economy
V
Vanuatu (18,8 Euro) Czech Post, Economy
Vatican City ( 16,7 Euro) Czech Post, Economy
Venezuela (25,12 Euro) Czech Post, Economy
Vietnam (18,8 Euro) Czech Post, Economy
Y
Yemen (25,12 Euro) Czech Post, Economy
Z
Zambia (25,12 Euro) Czech Post, Economy
Zimbabwe (25,12 Euro) Czech Post, Economy

 

Returned items should be returned in their original product packaging. Returns are normally processed within 10 working days,
once the returned products have been received by us. We will keep you informed by email or phone about the acceptance and
at the same time  we will agree on the next steps. Damaged goods can be replaced or the purchase price is refunded.
Sending new goods takes place under the same conditions as in the case of a standard order. A refund confirmation email will
be sent to you once your return has been processed. We will refund your order via the corresponding method
(PayPal, bank transfer or a chargeback).

In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right not to refund the item and
arrange to send the item back to you at your expense.

Ship the Return to:

Art Elephants s.r.o.
Naskove 3
150 00, Praha 5, Kosire
Czech Republic

It is always necessary to use wrapping paper or cardboard, so during transportation the original packaging can not be covered
by tape, marked or damaged any other way.
In case of sending at the expense of consumer, insurance of the parcel is recommended.
In case of sending at the expense of consumer, the goods send as „Cash on Delivery“ can not be accepted.

Lost or Missing Products

If you have any lost or missing products from your order then please email us at artlalesia@gmail.com or give us a call.
Lost goods must be reported within 30 days of the dispatch date – we will not be liable for any loss should you fail to do this.

Cancellation of an Order on the part of the Purchaser

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off  period”
of 14 days, beginning on the day after you receive the goods.
If you are in a possession of the goods you are under the duty to retain them and take reasonable care of them.
You must send the goods back to us within previously mentioned 14 days to our contact address (see below) at your own cost.
Once we received he goods, any sum debited to us will be refunded to you as soon as possible via PayPal refund method and
in any event within 30 days of your cancellation. The refund price will be diminished by the amount of transportation costs.
By damaging product and its standard package expires the consumer’s right to withdraw the purchase contract.

Ship the Cancelled Order to:

Art Elephants s.r.o.
Naskove 3
150 00, Praha 5, Kosire
Czech Republic

It is always necessary to use wrapping paper or cardboard, so during transportation the original packaging can not be covered
by tape, marked or damaged any other way.
In case of sending at the expense of consumer, insurance of the parcel is recommended.
In case of sending at the expense of consumer, the goods send as„Cash on Delivery“ can not be accepted.

Cancellation of an Order on the part of the Seller

We reserves the right to cancel the order in case the ordered product was discontinued or is out of stock. Then we shall
immediately inform you of this situation.
If you have already paid a part or whole of the purchase price, the sum shall be transferred back to you as soon as possible.